#chatbot-container {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 350px;
    border-radius: 10px;
    overflow: hidden;
    box-shadow: 0 0 10px rgba(0, 0, 0, 0.2);
    z-index: 1000;
    background: white;
    transition: all 0.3s ease;
    font-family: 'Open Sans', sans-serif;
    font-size: 14px;
}

.chatbot-closed {
    height: 50px;
}

.chatbot-open {
    height: 450px;
}

.chatbot-header {
    background: #0463ca;
    color: white;
    padding: 8px 15px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    font-size: 15px;
}

.chatbot-body {
    height: calc(100% - 50px);
    display: flex;
    flex-direction: column;
}

#chatbot-messages {
    flex: 1;
    padding: 10px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.bot-message,
.user-message {
    margin-bottom: 6px;
    padding: 6px 10px;
    border-radius: 14px 14px 14px 4px;
    max-width: 80%;
    line-height: 1.3;
    font-size: 12px;
}

.bot-message {
    background-color: #f1f1f1;
    align-self: flex-start;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
    color: #333;
    word-break: break-word;
}

.user-message {
    background-color: #0463ca;
    color: white;
    margin-left: auto;
    text-align: right;
    padding: 6px 10px;
    font-size: 12px;
    max-width: 80%;
    border-radius: 14px 14px 4px 14px;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
    position: relative;
    margin-bottom: 6px;
    line-height: 1.3;
    word-break: break-word;
}

.chatbot-input {
    display: flex;
    padding: 8px;
    border-top: 1px solid #eee;
}

#user-input {
    flex: 1;
    padding: 7px;
    border: 1px solid #ddd;
    border-radius: 4px;
    margin-right: 8px;
    font-size: 13px;
}

#send-button {
    background: #0463ca;
    color: white;
    border: none;
    padding: 7px 12px;
    border-radius: 4px;
    cursor: pointer;
    font-size: 13px;
}

#send-button:hover {
    background: #0352a3;
}

/* Quick reply buttons */
.quick-replies {
    display: flex;
    flex-wrap: wrap;
    gap: 5px;
    margin-top: 6px;
}

.quick-reply-btn {
    background: #e6f0ff;
    border: 1px solid #0463ca;
    color: #0463ca;
    border-radius: 14px;
    padding: 3px 8px;
    font-size: 11px;
    cursor: pointer;
    transition: all 0.2s;
}

.quick-reply-btn:hover {
    background: #0463ca;
    color: white;
}

/* Initial chat bubble */
.chat-bubble {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 60px;
    height: 60px;
    background: #0463ca;
    border-radius: 50%;
    display: flex;
    justify-content: center;
    align-items: center;
    cursor: pointer;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
    z-index: 1000;
    transition: all 0.3s;
}

.chat-bubble i {
    color: white;
    font-size: 24px;
}

.typing-indicator {
    display: flex;
    align-items: center;
    margin: 4px 0;
}

.typing-indicator span {
    height: 6px;
    width: 6px;
    background: #0463ca;
    border-radius: 50%;
    display: inline-block;
    margin: 0 1px;
    opacity: 0.6;
}

.typing-indicator span:nth-child(1) {
    animation: pulse 1s infinite;
}

.typing-indicator span:nth-child(2) {
    animation: pulse 1s infinite 0.2s;
}

.typing-indicator span:nth-child(3) {
    animation: pulse 1s infinite 0.4s;
}

@keyframes pulse {

    0%,
    100% {
        transform: scale(1);
    }

    50% {
        transform: scale(1.2);
    }
}

/* Make chatbot responsive on mobile devices */
@media (max-width: 576px) {
    #chatbot-container {
        width: 85%;
        max-width: 350px;
        font-size: 13px;
    }

    .bot-message,
    .user-message {
        font-size: 12px;
    }

    .quick-reply-btn {
        font-size: 11px;
    }
}

/* Add this CSS to style the toggle button with Bootstrap Icons */
.btn-chat-toggle {
    background: transparent;
    border: none;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0;
    transition: transform 0.3s;
}

.btn-chat-toggle:hover {
    transform: scale(1.1);
}

.btn-chat-toggle i {
    font-size: 18px;
}

/* When chatbot is open, show a different icon */
.chatbot-open .btn-chat-toggle i.bi-chat-dots-fill::before {
    content: "\f62a";
    /* Bootstrap Icons code for 'x' icon */
}

/* Add these styles for the contact information */
.contact-info {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 3px 0;
}

.contact-header {
    font-weight: 600;
    color: #0463ca;
    margin-bottom: 2px;
    font-size: 14px;
}

.contact-item {
    display: flex;
    align-items: center;
    gap: 8px;
}

.contact-item i {
    color: #0463ca;
    font-size: 14px;
    width: 14px;
    text-align: center;
}

.contact-item span {
    font-size: 13px;
    line-height: 1.3;
}

.contact-item a {
    color: #0463ca;
    text-decoration: none;
}

.contact-item a:hover {
    text-decoration: underline;
}

/* Add a little time indicator below messages (optional) */
.message-time {
    font-size: 9px;
    opacity: 0.7;
    margin-top: 2px;
    display: block;
}

/* Add a subtle transition effect */
.user-message,
.bot-message {
    transition: all 0.2s ease;
}

/* Redesigned related links styling */
.related-links {
    margin-top: 8px;
    margin-bottom: 10px;
    border-radius: 10px;
    overflow: hidden;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
    font-size: 12px;
    width: 85%;
    background: white;
}

.related-links-header {
    background-color: #0463ca;
    color: white;
    padding: 6px 10px;
    font-weight: 500;
    font-size: 12px;
    display: flex;
    align-items: center;
}

.related-links-header::before {
    content: '';
    display: inline-block;
    width: 12px;
    height: 12px;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='white' viewBox='0 0 16 16'%3E%3Cpath d='M6.354 5.5H4a3 3 0 0 0 0 6h3a3 3 0 0 0 2.83-4H9c-.086 0-.17.01-.25.031A2 2 0 0 1 7 10.5H4a2 2 0 1 1 0-4h1.535c.218-.376.495-.714.82-1z'/%3E%3Cpath d='M9 5.5a3 3 0 0 0-2.83 4h1.098A2 2 0 0 1 9 6.5h3a2 2 0 1 1 0 4h-1.535a4.02 4.02 0 0 1-.82 1H12a3 3 0 1 0 0-6H9z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: center;
    background-size: contain;
    margin-right: 6px;
}

.related-links ul {
    list-style: none;
    padding: 0;
    margin: 0;
    background-color: #f8f9fa;
}

.related-links li {
    margin: 0;
    border-bottom: 1px solid #eaeaea;
}

.related-links li:last-child {
    border-bottom: none;
}

.related-links a {
    color: #333;
    text-decoration: none;
    display: block;
    padding: 8px 10px;
    transition: all 0.2s;
    position: relative;
    padding-right: 24px;
}

.related-links a:hover {
    background-color: #e6f0ff;
    color: #0463ca;
}

.related-links a::after {
    content: '';
    position: absolute;
    right: 10px;
    top: 50%;
    transform: translateY(-50%);
    width: 14px;
    height: 14px;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='%230463ca' viewBox='0 0 16 16'%3E%3Cpath fill-rule='evenodd' d='M8.636 3.5a.5.5 0 0 0-.5-.5H1.5A1.5 1.5 0 0 0 0 4.5v10A1.5 1.5 0 0 0 1.5 16h10a1.5 1.5 0 0 0 1.5-1.5V7.864a.5.5 0 0 0-1 0V14.5a.5.5 0 0 1-.5.5h-10a.5.5 0 0 1-.5-.5v-10a.5.5 0 0 1 .5-.5h6.636a.5.5 0 0 0 .5-.5z'/%3E%3Cpath fill-rule='evenodd' d='M16 .5a.5.5 0 0 0-.5-.5h-5a.5.5 0 0 0 0 1h3.793L6.146 9.146a.5.5 0 1 0 .708.708L15 1.707V5.5a.5.5 0 0 0 1 0v-5z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: center;
    background-size: contain;
    opacity: 0.7;
}

.related-links a:hover::after {
    opacity: 1;
}